S H I P P I N G + R E T U R N S
We ship Priority USPS mail. Your order should arrive in 2-5 business days depending on location, and time of year ;) Once order is shipped, it cannot be rerouted, and we will have to wait for your package to be returned to sender to take further action. If order needs to be reshipped, additional shipping charges ($6) may apply. We do not offer overnight shipping.
FREE FARGO IN STORE PICKUP:
LOCATION: 714 Main Ave. Fargo, ND 58103 (MINT + BASIL)
Items must be picked up within 17 days of ordering, unless otherwise specified in "order notes" or by contacting us to arrange an extended time-frame. Orders will be available for pickup as soon as 3 days after placing order, unless other arrangements are made. *We cannot offer free pick up at any of our other brick + mortar locations*
At SHOPMINTANDBASIL.com, we try our best to be return-friendly. We love our product *as we hope you do* and want to stand behind it and make sure that you end up with items that you truly enjoy. To make the return process easy, please follow these little rules:
- All sale items are final sale.
- Any items purchased must be returned within 14 days of receiving item(s).
- All returns must be unworn + unwashed + unused, with tags attached.
- Include the original receipt with the items you wish to return.
- Shipping costs are non-refundable, unless there was a mistake make on our end.
- Refunds will be issued in the form of original payment used.
Return items may be shipped back to the Fargo MINT + BASIL store (address below) -OR- brought into any of our brick + mortar locations.
SHIP RETURN ITEMS TO:
Due to our quick turnaround we cannot offer exchanges. The easiest method of receiving a different size/style is to place a completely new order on shopmintandbasil.com, and return the item(s) that did not work out.
CHANGING OR CANCELING:
If you wish to change or cancel your order, simply call us at, 701-478-4141, as soon as possible, and if we have not packed and shipped your item(s), we would be more than happy to make changes or cancel your order.
E-mail us at: firstname.lastname@example.org -or- call us at: 701-478-4141
Hours: Monday-Friday 10:00AM - 6:00PM